Support
Having a problem or a question about your subscription? Fill in the form or email destek@kegellady.com. We usually reply within 1–2 business days.
Quick answers
How do I cancel my subscription?
Android: Play Store › Profile › Payments & subscriptions › Subscriptions › Kegel Lady › Cancel. iPhone: Settings › your name › Subscriptions. Cancel before the trial ends and you won't be charged.
I changed phones. Did I lose my subscription?
No. Sign in with the same Google/Apple account on your new phone and tap "Restore purchases" on the subscription screen. Your progress data stays on your old phone.
Reminders aren't arriving.
Enable notifications in your phone's Settings › Apps › Kegel Lady › Notifications. In battery-saver mode reminders may arrive a few minutes late.
Can I get a refund?
Refunds are handled by Google Play or Apple under their own policies. On Google Play you can request one from "Order history" at play.google.com; write to us if you need help.